What an actuary can do to face inflation

 

Estimated at 10,7% in 2022 in the Eurozone, the inflation unsurprisingly hits the European insurance market for several months. The role of actuaries at different levels, such as costs, product development, covers, evaluation of the balance sheet and measurement of capital requirements, is a key element that insurance companies need to consider to remain competitive.

Impacts of inflation on the insurance market

As many other actors, insurers do need to deal with inflation and its consequences. The decrease in purchasing power, the increase in claim costs in P&C insurance and in medical covers, and the loss of market assets are all examples of negative short-term consequences that need to be controlled. On the contrary, the rise in interest rates, for instance, provides an active return in the long term: indeed, this effect allows bonds to be redeemed at higher rates. Regarding savings products with a secured interest rate, they are advantageous for both the investor and the insurer, who can obtain a higher bond yield.

Moreover, on the mid-term, inflation increases risk awareness, influencing customers in taking out more advantageous life insurance products, such as units of account. When taking out these products, money is invested in different types of assets that will adjust to inflation, such as real estate. The insurers’ life insurance taxation framework will therefore generate increasing cash flows.

Lastly, the impacts of a changing monetary policy will have consequences on technical provisions, capital requirements and related monitoring tools. Indeed, current methods used do not estimate realistic technical provisions because they do not adapt to inflation, as these methods have not been adjusted for more than twenty years. In addition, buying life insurance policies, immediate consequence of the decrease in purchasing power and the increase in interest rates, influences these estimates.

Regarding capital requirements, it is recommended to review inflation-related parameters of internal model to meet the SCR. It should be noted that inflation also affects risk management policies and models.

Globally, we can notice that inflation influences positively and negatively the insurance market.

 

Undertaking actions at different levels

In addition to the above-mentioned consequences, the inflationary pressure urges insurers to look at their product and reserving strategies.

A concrete example concerns the competitiveness of insurance companies in relation to offered guarantees. Understanding how these guarantees are calculated and determining their level in new products will therefore be of primary importance. A solution to determine their level is to reduce underwriting risk by considering even more the policyholder’s experience, or by asking policyholders if their needs have changed and if some insurance policies can be brought together. Another solution may lie with the policyholder if he·she is willing to change insurance policies regularly.

As a result, understanding and monitoring the market as it changes is a required behavior in a future and uncertain socioeconomic context.

As far as pricing is concerned, inflation also affects projections of future premiums. The increase of claims costs and other risks (i.e. climate-related) are factors to consider. However, inflation does not influence life and non-life insurance similarly. On the non-life hand, the IABE has already noticed that some non-life insurance premiums are undervalued of 8%. Nevertheless, short-term contracts allow to adapt more easily to the influence of inflation. In this respect, inflation has a forward-looking effect. The situation is different for longer-term life insurance contracts. A new challenge is to adequately price savings products with a guaranteed interest rate to yield a return on invested premiums. Inflation has therefore a retrospective effect on the life hand.

Moreover, the impact of political decisions when pricing productsshould be considered. Bruno Lemaire, French Minister of Economy, for instance, decided to limit the insurance index so that it does not increase compared to the consumer price index. However, it is necessary to be extremely careful when adapting premiums, as regulatory instances require a substantiated justification.

If we look at the solvency of insurance companies, evidence shows that inflation affects both life and non-life business. In such an inflationary context, reinsurance may be of useful help for insurers, more specifically by discussing with experts how to set up adequate reserves. Moreover, the APREF thinks that the current economic situation, and the possible stagflation, could influence prices and the scope of reinsurance cover. Therefore, there is a need for insurers to engage and interact more with reinsurers.

 

“Understanding and monitoring the market as it changes is a required behavior in a future and uncertain socioeconomic context.”

 

Opportunities available to actuaries

Although we have discussed the impacts of inflation on the industry and the associated changes to be adopted, it is needless to say that the core business of actuaries will also be subject to adaptations, regardless of the degree of implication in the value chain.

With the increase in costs of claims coming from the rise in raw materials and automobile parts, it matters to reconsider how insurers deal with claims. Actuaries working in this area may tap into other budgets and choose a new method to reprice products after inflation. The insurance company may also change its pricing policy by adopting a competitive strategy regarding what is being done in the market or simply by deciding how many product lines to increase to maintain a certain number of policyholders.

Regarding non-life pricing, it is recommended to use extrapolation techniques which already take inflation into account. Adapting previous cash flows to current inflation in models is another method that can be used. On the whole, considering past figures as good indicators of future behaviors is also interesting. Another approach consists in using the pricing of inflation swaps and index-linked bonds to better evaluate future inflation.

If we tackle the ALM strategy, another necessary step is to model inflation. Specific models can link inflation by rates. Indeed, using LMM or Vasicek models allows to model real and nominal rates in order to determine inflation. Besides, simultaneously determining real and nominal rates and inflation is also possible via autoregressive models such as Jarrow-Yildirim model. Lastly, using inflation swaps that swap fluctuating inflation for fixed inflation allows for more accurate predictions as it reduces future volatility.

Additionally, although there is an influence of inflation on liabilities, especially on products, asset coverage is still too poor. Some elements could be used as natural coverage. For instance, inflation-linked products, interest-rate products and equities with a strong pricing power could be the solution, even if these are scarce products. Concerning equities, further reflection is required as the classification of risks is not as clear as for credit risk and its financial ratings. It is therefore necessary to catch risk factors that identify  equities more prone to inflation. However, paying attention to these factors can allow for a considerable evolution and better visibility on the market in such a situation.

Lastly, a global reflection on how reserves can be increased and how this increase can be established should be encouraged. Similarly to the adaptation of insurance products premiums, reserving is a key matter to face inflation, even if inflation were to weaken.

 

“It seems natural to consider that the market will still be confronted with these conditions in the future, especially with the already evident consequences of global warming.”

 

Final words

Inflation and the economic and social chaos caused are not likely to leave us any time soon. Each actor in the financial sector must take it into account to improve the comfort of living of citizens and the perennity of companies. As an actuary, adapting his/her strategic vision and implementing changes in traditional methods used in daily work are actions that must be taken to meet these objectives.

Concretely, it seems natural to consider that the market will still be confronted with these conditions in the future, especially with the already evident consequences of global warming. Actuaries will need to deal more and more with these situations which cause rates volatility and instability on assets. This is what the European Actuarial Association remind us: “As actuaries, we have taken too much time thinking that inflation belonged to the past. After all, the history taught us that …”

 

 

Sources

Keeping Up With The Market – January 2023

Every month, we help you keep up with the Belgian insurance market.

Merger & acquisition

Ageas coveted by BE Group

After a first attempt in 2020, BE Group, a consortium of former investment bankers, has attempted to take over Ageas Group. This operation, if successful, would be one of the most significant in the sector.

However, BE Group may have difficulties in finding Belgian shareholders.

 

Market

The Belgian fund sector reaches a negative percentage

End of 2022, the sector of Belgian funds recorded a decline of -2,1%.

More specifically, the net assets of funds that invest mainly in variable income securities, such as mixed funds and equity funds, fell by -2.6% over this period. Besides, mixed funds are the ones which experienced a decrease and especially the pension funds, with a decrease of -4,2%.

Lastly, the net assets of funds invested in fixed-income securities dropped by -0,2%.

More information on key figures here.

 

Accident at work : the kilometric allowance indexed

The kilometric allowance received by victims of an accident at work for any travel related to work or care has been indexed. The government has increased the amount per kilometer from €0,2479 to €0,3704.

In addition, this allowance is now linked to the central index and is adjusted annually according to the IPC.

This change does not apply to travel expenses incurred by public transport.

 

Proven insurance fraud between 100 and 140 million euros per year

According to Assuralia, proven insurance fraud is between 100 and 140 million euros per year. This corresponds to the amount of expenses that are avoided or that insurance companies can reclaim from fraudsters. This remains an estimate, as fraud is difficult to ascertain.

The estimate includes 5 to 10% of the expenses for non-life insurance. In addition, 750 million euros could correspond to the amount of erroneous payments.

 

The results of the pension saving funds

As a result of the fall in the equity markets, the return on pension savings funds fell by an average of 16%. A similar situation to 2008.

If we take a closer look, dynamic funds have been more affected by the economic situation than mixed and defensive funds. However, pension funds imply a long-term investment, and therefore a more advantageous return in a few years.

Moreover, the market shows that savers do not withdraw their investments immediately. Indeed, BNP Paribas Fortis has estimated that withdrawals fell by 36% in 2022.

For 2023, the investment strategy will be cautious and seems to be more oriented toward bonds. Indeed, the risk of bad results from companies worries investors.

 

ING investors barometer

For the 11th consecutive month, the ING Barometer remains below neutral level, with 81 points.

According to the barometer, two trends stand out: real estate remains the best investment for 2023 and young investors also believe in crypto-currencies, despite the turbulent year these assets have experienced.

Indeed, 29% of respondents choose real estate, compared to only 19% for stocks or equity funds. Furthermore, only 7% of investors consider bonds and bond funds as one of the best investments.

Overall, it should be noted that uncertainty about the stock market remains high among investors.

More information about the barometer here.

Brokers as major players of the Belgian insurance market

The insurance market collected 29.3 billion euros in 2021, an increase of 5% compared to 2020.

The non-life, individual life branch 23, and group life operations recorded higher premium income in 2021. Branch 23 products are increasingly popular, partly due to the continuing low-interest rates and the recovery of stock market results in 2021.

Moreover, brokers hold 52,8% of the overall insurance market inflow.

Of this 52,8%, 27,6% is held by exclusive networks and bancassurers. Only 19.6% of insurers’ direct distribution channels account for the overall premium income.

Brokers play a significant part in both non-life and life products, accounting for 46% of the market share in the latter case. In particular, they have gained ground in savings and investment insurance. In addition, non-life insurance for professionals is sold via brokers, who hold 46.3% of the market.

 

Allianz Risk barometer 2023

Allianz has published its annual barometer of business risk rankings. The barometer is based on the opinions of 2,712 risk management experts from 94 countries and regions.

For the second year in a row, cyber incidents and business interruptions top the list. The third most important fear of Belgian companies is the risks linked to legislative and regulatory changes.

Risks related to natural disasters, climate, and pandemics declined in the ranking. In 10th place, political risk and violence have appeared.

You can find more information on this barometer here.

Car insurance premiums rising

Due to inflation and rising costs, car insurance premiums will increase among various insurers during the course of this year.

Here is the percentage of increase per insurance company:

  • AG Insurance and Axa – 4,5%
  • Corona Direct – 5%
  • Baloise – 5,3%
  • Belfius – 6%
  • Federale Assurance – 3,5 to 8%

The increase in costs is linked in particular to the need for more qualified labour, as the components to be repaired are becoming increasingly advanced. In addition, the price of spare parts imported from abroad also has an impact on costs.

It is necessary to take into account that the increase in premiums is also due to the real value of cars, which has increased for both new and second-hand vehicles.

 

Ethias enters venture capital

Ethias is launching an investment fund with the aim of supporting promising young national companies in the financial and insurance sector. The fund is called Ethias Ventures. Raising already 20 million euros in its debut, about 1 million euros will be granted per application. At the time of writing, 50 applications are already being analysed internally.

Ethias Ventures has a double objective: to support promising fintechs and insurtechs to launch their products and to provide Ethias’ customers with innovative solutions.

To carry out this project, three innovation managers and a corporate finance specialist have joined the boat. In addition, Ethias Ventures will benefit from the expertise of the entire group.

The company will say more about this project on 15 February.

 

Legislation

Changes for debt collectors

People involved in debt collection activities must subscribe to a professional liability insurance. Until now, based on the Royal Decree of 17 February 2005, the minimum cover was €175,000 and the excess €3,500. However, from this year onwards, these amounts will increase to €187,500 and €3,750 respectively.

These increases are due to the rise of the consumer price index. These amounts apply from 1 January to the next annual deadline.

 

 

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Appointments – January 2023

Who are the most recent appointments as directors and C-levels in Belux? January was a particularly quiet month.

 

Christophe Pochez has been appointed Chief Risk Officer of Federale Assurance. For nearly 16 years, he was Head of ALM and Financial Risk Management of the company.

Christophe holds a master’s degree in Actuarial Science from the Université Catholique de Louvain. He started his career in the banking sector, and more particularly at Belfius (formerly Dexia). In 2007, he has joined Federale Assurance to head the ALM and Risk Management team.

 

Christophe Van Loo

Christophe Van Loo will become the new Chief Commercial Officer Institutional Partners of NN, succeeding Joost van Ginkel. His nomination depends on the decision of the National Bank.

With over 20 years of experience in the financial sector, Christophe will be responsible for defending the interests of the insurer and its various banking partners.

Joost van Ginkel will be in charge of customer satisfaction.

 

Thierry Ballas

Thierry Ballas has been appointed Head of external communication, branding and digital content of P&V Group.

Thierry worked for 8 years at Bpost before joining the insurance company. Additionally, he has broad experience, varying from the automobile sector at Mercedes, and Toyota to cosmetics at L’Oréal.

 

 

 

Michael Müller

Michael Müller, Managing Director of the Swiss branch, will become the new CEO of Baloise, as of 1st July 2023. Indeed, he will take over from Gert De Winter.

Gert will leave the company on 30th June for personal reasons.  He had been in this position since 2016.

 

 

 

Antonio Corpas

Elio Fratini

 

 

 

 

 

At the beginning of January, we learned the tragic news of the death of Antonio Corpas, CEO of OneLife. He joined the company in 2008 as Head of tax & legal and group general counsel. Ten years later, he became CEO of the group.

End of December, a succession plan has been set up in which Elio Fratini took over the position on an interim base. This plan will be maintained.

 

 

Sources:

Keeping Up With The Market – December 2022

Every month, we help you keep up with the Belgian insurance market.

  1. Acquisition
  2. Partnerships
  3. Products
  4. Market
  5. Legislation

 

Acquisition

Ageas sells its French subsidiary

Ageas has put its French subsidiary up for sale for 200 million euros. In mid-December, the Belgian insurer was expecting up to 10 bids. Among the candidates are the French insurers Société Générale Assurances and Albingia.

For the future successful buyer of Ageas France, Ageas Patrimoine, the platform for the distribution of savings products via asset management advisors (AMAs), as well as the Sicavonline brand, a pioneer in the sale of funds on the Internet, are real assets

 

Partnerships

Pilot project between Baloise and its subsidiary B-Tonic

Larger companies with workers’ compensation insurance from Baloise can choose to convert their profit-sharing into B-Tonic wellbeing solutions for their staff.

This project promotes sustainable wellbeing policies in companies. As the specific needs and priorities regarding wellbeing are unique for each company, B-Tonic carried out an analysis to find out what the main needs are. These include: easy access to drinking water, quiet spaces, special attention to ergonomic aspects, reintegration policies and structural initiatives.

For more information on trends in wellbeing at work, you can read the report here.

 

 

Partnership between AG and Doktr

Digital consultations will now be more accessible thanks to the collaboration between AG and Doktr, the teleconsultation application.

This partnership between two Belgian companies aims to create an ecosystem that supports the specific Belgian care model and prepares it for a hybrid physical and digital consultation future.

The application is scheduled to be rolled out in 2023 to AG’s group health insurance clients.

 

Products

Automated claims reporting for Axa

Another step towards digitalization for the insurer AXA that deploys its eclaims system to home insurance. At first, only brokers will have access to this tool. It will be available for customers from April 2023.

This tool facilitates the management of a claim since the customer can directly declare the claim by entering all the necessary data and documents. A video call with an expert is also available. The amount of compensation, as well as any franchise, is calculated automatically.

 

Market

Fire insurance premiums to rise by 10,8%

Here is another consequence of inflation in Belgium: fire insurance will rise by 10,8% in 2023.

As a matter of fact, 98% of insurance compagnies calculate the price of premiums based on the Abex index. The latter found an increase in the price of construction materials of 10,8%, compared to 5,6% last year. Therefore, fire insurance premiums will increase too.

 

Ageas and its Impact 24 investment plan

As part of its Impact 24 strategic plan to better invest its assets to reduce carbon emissions, Ageas has decided to join the UN-convened Net Zero Owner Alliance and is the first Belgian asset owner to do so.

The initiative is composed of and led by insurers, pension funds and foundations committed to moving their investment portfolios towards net zero greenhouse gas emissions by 2050.

With regard to the carbon intensity of its investment portfolio, Ageas has set an initial intermediate target of a 50% reduction in net zero greenhouse gas emissions by 2030. In addition, Ageas wants to invest 5 billion for the climate and drive the Group towards sustainability.

 

Study on the costs of investment funds

Investment funds, which are very popular in Belgium, have been the subject of a study by the FSMA.

Concerning key figures of investment funds, the net assets of these funds amount to €183 billion, a decrease of 13,9% compared to 2021. While pension funds remained stable (114 million), mixed funds decreased to €83 million. It is also noticeable that investors are increasingly investing in sustainable funds. In fact, net subscriptions to this type of fund amounted to €213 million.

The FSMA has also published some figures on the fees associated with these funds, which are a source of concern for investors.

The average entry fee is 2,2% and the average current fee is 1,1%. These figures, available here, provide the information necessary for investors to better understand these fees.

 

Overview of the IORPs

Other figures published by the FSMA concern the 2021 overview of the Institutions for Occupational Retirement Provision.

Key figures are:

  • 169 IORPs are subject to reporting obligation, 15 less than in 2020.
  • The total balance sheet amounts to €47,1 billion, an increase of 9% compared to 2020. This increase is due to the good performance of financial markets and to an increase in cross-border activities.
  • Three quarters of the assets have been invested in equity and bond funds.
  • The average coverage rate is 124%.

You can find more detailed information on the overview here.

 

AXA Belgium: the digital champion in non-life insurance

Sia Partners has established a ranking of the digital trajectory of 15 Belgian insurers and AXA is number 1 in non-life.

The rest of the ranking is as follows:

  1. KBC
  2. Belfius
  3. Ethias
  4. Corona Direct
  5. Yuzzu
  6. AG
  7. Allianz
  8. Federale Assurance
  9. Baloise

Overall the Belgian insurance sector scored 11,15 out of 20.

 

Reminder from the FSMA about customer requirements and needs

The needs analysis when concluding an insurance contract still raise questions from insurance distributors. This is why the FSMA has decided to recall the main lines of this rule of conduct, by formulating them as questions and answers.

More information on those explanations here.

 

Stress test conducted on European pension funds

EIOPA has conducted a stress test on the resilience of the European pension fund sector to a climate change scenario. The stress test was developed by the European Systemic Risk Board (ESRB) in close cooperation with the European Central Bank. Belgian pension funds took part in this test.

The scenario was applied both to the balance sheet figures drawn up according to the National Balance Sheet (NBS) and to the so-called Common Balance Sheet (CBS). The results of this stress test for Belgium are positive for both schemes mentioned above. Indeed, the Belgian pension fund sector was resilient on average, even when confronted with a simulation of tense economic circumstances. This result is mainly due to the large margins retained by the pension funds concerned and/or the presence of strong sponsors.

Belgium is one of the countries that manage to maintain full coverage of their obligations in the stress test scenario.

 

Legislation

EU regulation : Digital Operational Resilience Act

The European Union launches a new regulation aimed at strengthening the IT security of financial institutions such as banks, insurance companies and investment firms and enabling them to operate in the event of major disruptions.

Whilst EIOPA will further refine this regulation on the basis of its “technical standards”, insurance companies will therefore have to adapt their IT framework, before the regulation comes into effect in the first semester of 2023. The new regulation will have a 2-year implementation period and will be fully applicable in 2025.

 

 

 

Sources:

Assuropolis, Le secteur belge des fonds de pension résiste, même confronté à un scénario climatique défavorable dans un stress test

Assuropolis, Baloise et B-Tonic lancent un projet pilote unique pour promouvoir des politiques de bien-être durables dans les entreprises

Les Echos, Société Générale et Eurazeo sur les rangs pour racheter l’assureur Ageas France

Assuropolis, Plusieurs candidats pour Ageas France

Assuropolis, AG et Doktr s’associent pour soutenir l’accessibilité aux téléconsultations

Assuropolis, FSMA : exigences et besoins du client

Assuropolis, AXA Belgium est le champion du numérique en assurance non-vie

L’Echo, Axa automatise son assurance habitation

Assuropolis, Institutions de retraite professionnelle : aperçu 2021

Assuropolis, L’actif net total des fonds d’investissement belges s’élevait à près de 183 milliards d’euros à la fin du 3e trimestre de l’année 2022

Assuropolis, Étude de la FSMA sur les coûts liés aux investissements en fonds

Assuropolis, Ageas accélère la transition vers des émissions de carbone nettes nulles dans son portefeuille d’investissement

Assuropolis, Les grands défis de la résilience opérationnelle numérique pour les assureurs

Assuropolis, Les primes d’assurance-incendie augmenteront de 10,8 % en 2023

Appointments – December 2022

Who are the most recent appointments as directors and C-levels in Belux ?

Gianni De Muynck

Gianni de Muynck left AXA Belgium for a new challenge at ING.

After spending 8 years working for the media relations and being AXA’s spokesperson, Gianni de Muynck has recently started a new chapter in the Communication & Brand Experience department of ING.

At ING, he met up with his former mentor, Laurent Winnock.

 

 

Erik Weekers

Erik Weekers will become the new CEO of the Federatie voor Verzekerings- en Financiële tussenpersonen (FVF), as of 1 January 2023. He will succeed to Kelly Schamphelaere.

Erik has been appointed by the FVF’s board thanks to his valuable experience in the insurance sector and particularly in management. After having started his career at AnHyp and then at AXA Belgium, Erik led Axfin. After that, he launched Stronger, his coaching and training agency. As part of his job, he trained several banking agents, brokers and insurance companies. He is also an active member of Aquilae.

 

 

Philippe Van Belle

Another type of appointment was that of Philippe Van Belle as CIO of the Year 2022. The award was given by DataNews magazine in recognition of the “CIO who demonstrates strategic vision, leadership, personality and the ability to contribute to an organization’s business strategy.”

This award recognizes Philippe’s 35-year career at AG and his dedication to the “Replatforming” project. Conducted last April, this project provides AG with a modern and innovative platform that places it more than ever at the forefront of digitalization issues.

 

 

       

A few days ago, Silke Lautenschläger, the current CEO of Ergo Insurance and DKV Belgium, announced that she was leaving the company. After having worked for 12 years within the Ergo Group, including 5 years as CEO of Ergo and DKV, Silke wishes to devote herself to the foundation of which she is Chair of the Board of Trustees, Deutsche Herzstiftung.

Sebastian Schimdtke

Ruth Verstraete

Sebastian Schimdtke, Chief Administration Officer of Ergo, will take over the management in January 2023.

At the same time, Ruth Verstraete, Chief Risk Officer of DKV Belgium, will take over the management of the company.

 

 

Mabel Bolier

The insurer AIG is also undergoing change with the appointment of Mabel Bolier in early December. She has become Head of Claims for France, Belgium and Luxembourg. As a result, she has also joined the board of directors.

Graduated from the University NCOI and from the University Enaco, Mabel Bolier has joined the group in 2015 as Life and Health insurance claims Manager. Then, she handled financial risk claims for Belgium and The Netherlands.

 

Caroline Bertrand

Caroline Bertrand has been appointed Chief Marketing Officer and Chief HR Officer of GIG Gulf, formerly AXA Gulf.

Caroline started her career in the marketing department of AXA Belgium 20 years ago. She then joined AXA Group, based in Paris. Several years later, she leaved Paris to join AXA Gulf, based in Mexico, as Chief Marketing Officer.

 

 

 

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